Contact

If you have a general question or pre-sales question that cannot be answered by our Question and Answer Pages, please email your question to support@handshigh.com. If you have a technical question regarding one of our products, and you cannot find your answer in the KnowledgeBase, please fill out and submit the form below. By filling out the form, you will help us respond to your question quicker. If you are a registered customer, and you need to retrieve your customer number, please click here.

Technical Support Form

Your Name:

E-Mail Address:

Hardware:

PalmOS vers.:
(ie. "5.2.1")

Help: To find your version number under PalmOS 2.0, look in the "Memory" application. Under PalmOS 3.0 and higher, tap the "Info" menu item while in the Applications folder, then tap the "Version" button.

Hands High App:

App. version.:

Help: To find your software's version number, open the Hands High application (if possible) and choose "About" from the menu.

Desktop OS:

Desktop software:

version:

If you selected "Other", please specify what desktop organizer you are syncing your Palm device to:

Explain your
problem here:

Step 1) Step 2) Step 3) What happened: What I expected:

If you are using add-on products, like Hacks, or Jot, list them here:

If you are using add-on software like HackMaster, does your problem go away when you turn the add-on software off?

Please enter the security number displayed.

Security Number:

ThoughtManager, Trip, Hands High and the Hands High Logo are registered trademarks of Hands High Software, Inc. Slap, FontBucket, PhoneLog, Participate and ToDo PLUS are trademarks of Hands High Software, Inc. Palm Computing is a registered trademark of Palm, Inc. HotSync, Palm and the Palm Compatible Logo are trademarks of Palm, Inc. All other brands and product names may be trademarks or registered trademarks of their respective holders.